Published: November 2025
This “How It Works” guide explains the WebEyeClinic workflow for AI-assisted, doctor-reviewed eye advice. Medically reviewed by an ophthalmologist.
When people first visit WebEyeClinic, they often ask the same thing: “How does it actually work?” They want quick answers, but they also want to be sure a real eye doctor is involved. Our system was built to do both. It lets you explain your eye problem in your own language, lets AI organise what you said, and then sends it to an ophthalmologist who tells you how serious it might be and what to do next. Below is the complete step-by-step path.
What Is WebEyeClinic?
WebEyeClinic is an online eye-care platform that combines an AI assistant called Visio with ophthalmologists. Visio helps you describe eye symptoms (redness, floaters, eyelid swelling, vision blur, surgery questions) in a structured way and in your language. Then an ophthalmologist reviews the AI-drafted case, makes corrections, and gives you clear guidance. That makes it faster than a normal message form and safer than AI alone.
You can also upload eye images and scans — for example OCT, Pentacam, or FFA — so the doctor can understand the situation better. Everything stays private and secure inside your account.
How Does It Work Step by Step?
The process is simple. You:
- create your private account,
- subscribe to talk to Visio,
- describe symptoms or upload scans,
- and then an ophthalmologist reviews your case.
Each stage is there for a reason: privacy, clarity, and medical safety.
1. Create Your Private Account
You start by making a secure account on WebEyeClinic. This gives you a protected chat space where you can describe your eye problem, send follow-up questions, and keep your history in one place. Your account also lets you upload eye photos and medical eye scans (OCT, Pentacam, retinal photos). Because everything is tied to your login, the doctor can see the context — not just a single message.
2. Subscribe to Talk to Visio
WebEyeClinic uses a single, simple plan. Once you subscribe, you can start chatting with Visio — our AI assistant for eye problems. Visio’s job is to help you tell your story well. Many patients don’t know what details matter (which eye, sudden vs gradual, contact lenses, trauma, discharge, vision drop), so Visio asks you those questions automatically. It also has multilingual support, so you can write in your own language and the system will still keep the case organised for the doctor.
3. Ask Questions or Upload Eye Images
In this step you send the actual problem: “my eye is red,” “I see flashes,” “is this cataract surgery result normal?”, “please explain this OCT,” “I think I have glaucoma.” You can also upload high-quality eye photos, OCT scans, Pentacam maps, or FFA images. Visio attaches these to your case and turns your conversation into a clear medical summary. This is more powerful than a plain email because the doctor sees symptoms + timeline + images together.
4. Ophthalmologist Review and Guidance
After AI has organised your information, an ophthalmologist reviews the case. This is the critical safety step. The doctor checks whether your symptoms could mean something urgent (for example retinal tear signs, painful red eye with light sensitivity, vision drop after surgery, chemical injury) and tells you how serious it might be and what to do next. You will know:
- whether it can be watched at home,
- whether you should see an eye doctor soon,
- whether you need same-day / emergency care,
- and what kind of eye doctor (cornea, retina, glaucoma) is best.
What You Can Use It For
Because the system accepts text, images, and scans, you can use it for several eye needs:
- AI + Eye Doctor Combined: fast first response, human final check.
- Eye Disease Support: cataracts, glaucoma, dry eye, retinal problems — in patient-friendly language.
- Eye Health Education: how to care for your eyes and when to seek help.
- Eye Surgery Information: cataract, LASIK — what to expect before and after.
- Eye Scan Explanations: upload OCT, Pentacam, or FFA and get doctor-reviewed summaries.
- Private & secure: all inside your account.
When Online Guidance Is Not Enough
Even with AI and an ophthalmologist review, some symptoms must be seen in person. Get same-day eye care if you have:
- sudden loss of vision or a dark curtain,
- severe eye pain or painful red eye with light sensitivity,
- after-surgery vision getting worse,
- chemical or injury to the eye.
Online care is excellent for triage, education, and scan explanation — but emergencies need a face-to-face eye exam.
What’s New About This Model
Older telemedicine models made you fill long forms and then wait. WebEyeClinic flips it: AI collects the right details quickly, even in other languages, and the ophthalmologist spends time only on the medical judgement. That’s why you can describe your problem better and still get human-reviewed guidance.
Bottom Line: That’s How It Works
WebEyeClinic works in four simple steps: create a private account → talk to Visio (AI) → upload symptoms and scans → get ophthalmologist-reviewed guidance. You stay in control of your data, you can use your own language, and you still hear from a real eye doctor.
Medically reviewed by: WebEyeClinic Ophthalmology Team, MD.
Last updated: November 1, 2025.
